32.01CX310dn

Lexmark CX310dn error 32.01: How to Fix and Troubleshoot

The Lexmark CX310dn error 32.01 usually indicates that the input sensor has detected a failure in the paper path or a configuration mismatch. If you are wondering why does my Lexmark CX310dn show error 32.01, it is likely that you need to inspect the paper tray or clean the optical sensors. This is a common issue for multifunction devices that can be resolved through basic system maintenance.

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Common causes

  • 1Misaligned paper in the tray.
  • 2Toner dust buildup on pickup rollers.
  • 3Dirty optical sensor failing to detect paper edges.
  • 4Physical wear of the rubber feeding tires.

Solutions

Diagnóstico rápido

Error 32.01 occurs when the system detects that the paper does not reach the registration roll on time. Check the tray and the internal paper path for any scraps of paper which are the primary source of this issue.

Solución paso a paso

  1. Remove the input tray and ensure the paper guides are adjusted correctly.
  2. Inspect the internal area for any torn pieces of paper blocking the sensor.
  3. Clean the pickup rollers with a lint-free cloth and distilled water.
  4. Power cycle the unit by unplugging it for at least 30 seconds.

Prevención y mantenimiento

Avoid dusty paper and keep the environment clean. Use compressed air to clean optical sensors periodically. Keeping the firmware updated helps prevent communication errors between the sensor and the main board.

Cuándo llamar a un técnico

If the error persists after cleaning and rebooting, or if you hear mechanical grinding noises, the feed solenoid may be faulty.

Ficha técnica del equipo

  • Technology: Color laser printer.
  • Speed: Up to 23 ppm.
  • Connectivity: USB 2.0 and Ethernet.
  • Consumibles: 702 / 702X series.
  • Usage: Small office environment.
  • Official drivers

Steps to follow

  1. 1

    Check paper tray

    Remove the input tray and check for any torn paper or misaligned sheets.

  2. 2

    Clean rollers

    Wipe the pickup rollers with a lint-free cloth dampened with distilled water.

  3. 3

    Power cycle

    Turn off the printer, unplug from power for 30 seconds, and reboot.

Frequently asked questions

This code indicates a paper feeding issue or a sensor detecting a blockage in the path.

It is not hardware-destructive, but it stops printing operations immediately.

It uses the Lexmark 702 or 702X high-yield toner series.

We recommend cleaning every 5,000 pages to prevent feeding issues.

Lexmark CX310dn error 32.01: How to Fix and Troubleshoot | Vimazdev