32.01CS943de

Lexmark CS943de error 32.01: Fuser jam

The Lexmark CS943de error 32.01 alerts about paper that has not exited the fuser correctly. This jam in the high-temperature unit is usually caused by incompatible thick paper or poor lubrication of fuser rollers. To resolve the error 32.01 in Lexmark CS943de, we must be extremely careful not to burn ourselves with the hot unit.

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Common causes

  • 1Paper jammed at fuser exit.
  • 2Use of non-laser labels.
  • 3Wear of the fuser heat roller.
  • 4Dirty fuser output sensors.

Solutions

Quick Diagnosis

If paper comes out wrinkled or burnt on one side, the fuser is reaching the end of its life. Remove paper in the direction of the device exit.

Step-by-step Solution

  1. Cooling: Wait at least 20 minutes after power-off before opening the rear unit.
  2. Extraction: Open the rear door, unlock the fuser side levers, and gently pull the paper.
  3. Reboot: Close everything and verify that the levers are in the original position.

Prevention and Maintenance

Avoid using low-quality adhesive labels; the heat of the fuser can melt the glue, causing permanent jams.

When to call a technician

If the fuser rollers are damaged (teflon coating lifted), do not try to keep printing, as the fuser must be changed.

Equipment Technical Data