32.01C3326dw

Lexmark C3326dw error 32.01: Paper Size Mismatch

Lexmark C3326dw error 32.01 occurs when the printer senses a discrepancy between the document's requested paper size and the physical paper loaded in the tray. This prevents printing errors, such as misaligned content or off-center output.

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Common causes

  • 1Mismatched settings: Driver expects A4 while Letter is loaded.
  • 2Guide shift: Guides moved unintentionally, tricking the sensor.
  • 3Sensor grime: Debris on the tray size sensor switches.
  • 4File setting: PDF or document forced to a size not present in the tray.

Solutions

Diagnóstico rápido

The 32.01 code appears when the printer expects a different paper format than what it detects in the tray. Why is my Lexmark C3326dw showing error 32.01? It’s a conflict between your driver settings and the physical paper guides.

Solución paso a paso

  1. Check tray guides: Ensure the paper guides are locked at the edge of the paper.
  2. Check paper menu: Navigate to 'Paper' in the control panel to set the tray size.
  3. Driver settings: Verify in your print dialog on the PC that the paper size matches.
  4. Reprint: Resend the job once both settings align.

Prevención y mantenimiento

Set the tray to 'Any Size' if you switch between formats frequently. Keep the paper tray clean to ensure the sensors for sizing can detect the guide positions correctly.

Cuándo llamar a un técnico

If the printer fails to register changes in tray size even when guides are moved correctly, the tray's internal sensors might require repair.

Ficha técnica del equipo

  • Technology: Color Laser Printer
  • Capacity: 250-sheet tray
  • Consumible compatible: Lexmark 20N Series
  • Connectivity: USB, Wi-Fi
  • Recommended use: Small to medium office tasks
  • Official drivers / firmware