32-15CS310n

Lexmark CS310n error 32-15: Rotation Sensor Fault

The Lexmark CS310n error 32-15 is an electronic fault detected by the motor control system. Unlike mechanical errors, here the position sensor (encoder) does not report correct data to the board. This problem requires careful diagnosis of the machine's internal electronics.

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Common causes

  • 1Dirty motor optical sensor.
  • 2Encoder speed sensor failure.
  • 3Disconnected sensor data cable.
  • 4Control card (System Board) failure.

Solutions

Quick Diagnosis

If the machine starts, tries to rotate and then stops with 32-15, the optical sensor isn't receiving light correctly.

Step-by-step solution

  1. Reboot: Turn off and unplug the device.
  2. Cleaning: Use dry air to clean the motor sensor area.
  3. Verification: Check that no wires are loose on the motor.
  4. Test: Turn on and verify.

Prevention and maintenance

Avoid environments with excessive metal dust or particles, as they can interfere with the optical motor rotation sensor.

When to call a technician

The 32-15 is an electronic component error. If cleaning doesn't fix it, the sensor or the main board must be replaced.

Technical specifications

Frequently asked questions

Not necessarily, 32-15 is an electronic readout error of the motor speed sensor, independent of jams.

Probably not, it may be the encoder sensor or its wiring.

702 series.

Only deep cleaning and power cycle.