32-02XM3250

Lexmark XM3250 error 32-02: Fix Document Feeder Jam

The Lexmark XM3250 error 32-02 indicates that the Automatic Document Feeder (ADF) has detected a paper jam. This issue commonly occurs when pages are misaligned or rollers have debris. Follow our guide to clear the path and restore your device's operation.

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Common causes

  • 1Debris buildup on rubber feed rollers.
  • 2Staples or clips obstructing the path.
  • 3Wear on internal document feed tires.
  • 4Incorrect paper alignment in the tray.

Solutions

Quick Diagnosis

Error 32-02 appears when the ADF sensors cannot detect smooth document movement. If you hear a grinding noise, verify the physical jam.

Step-by-step Solution

  1. Lift the ADF cover to access the feed path.
  2. Remove any jammed paper by pulling firmly but gently in the feed direction.
  3. Clean the rollers with a dry cloth to ensure proper grip.
  4. Close the lid and press the resume button on the control panel.

Prevention and Maintenance

Use only standard paper, avoiding documents with staples or clips. Clean rollers with isopropyl alcohol monthly to maintain feed efficiency.

When to call a technician

If the error persists after clearing the path, the feed sensor might be misaligned, requiring professional support.

Equipment Technical Data

  • Technology: Monochrome Laser Multifunction.
  • Speed: Up to 50 ppm.
  • Connectivity: USB, Ethernet.
  • Input capacity: 550 sheets standard.
  • Compatible supply: 50F series toner cartridge.
  • Recommended use: High-volume enterprise environment.
  • Official drivers / firmware

Steps to follow

  1. 1

    Open ADF cover

    Lift the top cover of the automatic document feeder.

  2. 2

    Remove paper

    Locate the jammed paper and pull it out gently.

  3. 3

    Close and restart

    Close the cover and press start to clear the fault.

Frequently asked questions

This error means the document feeder sensor is detecting a paper obstruction.

Yes, it prevents the device from scanning or copying until cleared.

No toner is required; just ensure the rollers are kept clean.

Ensure documents are aligned properly and do not exceed the tray capacity.