32-02X546dtn

Lexmark X546dtn error 32-02: Feeder jam

Lexmark X546dtn error 32-02 notifies of a feed fault specifically in the double-sided printing (duplex) module. This code 32-02 occurs when a sheet fails to complete the turn to print on the reverse side. My Lexmark X546dtn shows error 32-02 what to do typically involves checking the back of the machine and confirming the path is free of crumpled paper.

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Common causes

  • 1Excessively damp paper jammed in the duplex module.
  • 2Duplex traction rollers worn out from heavy use.
  • 3Small paper scraps blocking the rear output sensor.
  • 4Unsupported paper weight used for duplex mode.

Solutions

Diagnóstico rápido

The error shows when the printer stops midway through a duplex job, with a blinking orange light on the panel.

Solución paso a paso

  1. Access: Open the rear door of the printer.
  2. Extraction: Remove the jammed paper by pulling it gently in the direction of the path.
  3. Close: Ensure to close the door firmly so the close sensor is triggered.
  4. Reset: Press the 'Continue' button on the front panel.

Prevención y mantenimiento

Avoid using photo paper or thick cardstock in duplex mode. Keep the duplex unit rollers clean of toner debris.

Cuándo llamar a un técnico

If upon closing the rear door the machine keeps indicating 'door open' or the error persists without paper, a door sensor might be broken.

Ficha técnica del equipo

  • Technology: Color Laser.
  • Speed: Up to 25 ppm.
  • Connectivity: USB, Ethernet.
  • Capacity: 250 standard sheets.
  • Compatible Consumable: Lexmark X54x toner (Series).
  • Recommended Use: Medium corporate environment.
  • Official firmware

Steps to follow

  1. 1

    Open duplex unit

    Access the back of the printer and open the duplex door.

  2. 2

    Remove paper

    Gently pull the jammed paper ensuring you do not rip it.

  3. 3

    Check rollers

    Verify no small pieces remain in the feed rollers.

Frequently asked questions

You should check the duplex module at the back and remove any sheet trapped inside.

It can happen if the paper has too much moisture or is of an unsupported weight for duplexing.

It uses Lexmark X54x series cartridges.

Ensure the paper is correctly aligned and dry.

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