32-02c2240

Lexmark C2240 error 32.02: Paper Jam Troubleshooting

The Lexmark C2240 error 32.02 triggers when output sensors do not confirm the page has exited the print area. This error is common after a poorly cleared jam where tiny fragments remained inside. Learning how to clear error 32.02 on Lexmark C2240 is vital to maintain workflow productivity.

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Common causes

  • 1Torn paper: Small fragments blocking the sensor flag.
  • 2Dirty exit sensor: Build-up of paper dust and toner on the lens.
  • 3Misaligned actuator: Impact in the fuser area displaced the sensing lever.
  • 4Worn exit roller: Paper lacks the traction to reach the sensor in time.

Solutions

Quick Diagnosis

The error appears on the control panel after a failed print job, suggesting that the exit sensor remains blocked or fails to detect the sheet movement.

Step-by-Step Solution

  1. Power off and open: Unplug the device and open the rear door.
  2. Inspect: Look for torn paper fragments in the fuser area.
  3. Sensor: Clear the sensor flags using compressed air.
  4. Test: Close covers and restart for self-diagnosis.

Prevention and Maintenance

Use standard paper in good condition and ensure it is aligned correctly in the tray. Routine cleaning with compressed air prevents toner dust from obstructing the sensor electronics.

When to Call a Technician

If sensors are clean but the 32.02 error persists, the sensor flag might be broken or the motherboard is failing.

Device Technical Sheet

  • Technology: Color Laser
  • Compatible consumable: C2240 Series Cartridges
  • Connectivity: Ethernet / USB
  • Speed: 40 ppm
  • Recommended use: High-volume corporate
  • Official drivers / firmware

Steps to follow

  1. 1

    Open rear door

    Access the rear area to locate the fuser unit.

  2. 2

    Inspect sensors

    Clear any debris or paper scraps blocking the exit sensors.

  3. 3

    Reset

    Ensure sensor flags move freely without resistance.

Frequently asked questions

It is a paper detection error indicating that the sheet did not reach the output sensor in time.

Not directly, but toner dust can clog the optical sensors.

Yes, this jam prevents all further printing jobs.

Regularly cleaning the feed rollers prevents paper path errors.

Lexmark C2240 error 32.02: Paper Jam Troubleshooting | Vimazdev