32.01MS317dn

Fixing Lexmark MS317dn Error 32.01: Toner Issues

This error occurs when the printer cannot communicate with the toner cartridge. Proper seating and contact cleanliness are essential.

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Common causes

  • 1Dirty or damaged cartridge chip
  • 2Improper seating of the toner cartridge
  • 3Compatibility issues with non-genuine supplies

Solutions

Troubleshooting steps for 32.01

  1. Remove the toner and developer unit from the printer.
  2. Clean the electrical contacts on the toner chip with a dry, lint-free cloth.
  3. Reseat the toner cartridge until you hear a secure click.
  4. If the error continues, test with a different Lexmark cartridge.

Steps to follow

  1. 1

    Toner Reseat

    Remove the toner assembly and ensure no packaging materials remain inside.

Frequently asked questions

Not necessarily; it usually refers to an inability to read the cartridge's chip data.