Fix Lexmark MC3326adwe Error 32.01: Fuser Paper Jam
Error 32.01 on the Lexmark MC3326adwe indicates a paper jam located in the fuser unit. Because the fuser operates at very high temperatures, it is essential to allow the unit to cool before attempting to clear the obstruction. This guide helps you navigate the internal compartments to resolve the jam safely.
Common causes
- 1Using paper outside the supported weight specifications.
- 2Toner buildup preventing smooth paper transport through the fuser.
- 3Damp paper causing friction and feeding issues.
Solutions
Check Rear Door
- Open the rear access door of the printer.
- Inspect the fuser rollers for stuck paper sheets.
- Gently pull the paper out following the path of the paper travel.
- Close the door firmly until you hear it click.
Clear Obstructions
- Ensure the printer is off and cooled down.
- Use a flashlight to inspect the fuser for any debris or leftover paper scraps.
- Remove any visible obstructions carefully without touching the hot rollers.
Steps to follow
- 1
Power Off
Switch off the printer and disconnect the power cord for safety.
- 2
Open Rear Cover
Unlock the rear door to gain direct access to the fuser area.
- 3
Careful Extraction
Pull the jammed paper slowly to ensure no pieces remain inside the mechanism.
Frequently asked questions
It is triggered when the exit sensor fails to detect paper passage, confirming that paper is lodged within the fuser.
Absolutely not. Sharp objects can easily damage the sensitive fuser film or rollers.
Ensure your paper is stored in a dry environment and use the recommended paper weight for your print jobs.