32.01Lexmark MB2338adw

Lexmark MB2338adw 32.01 Error: Toner Troubleshooting

Error 32.01 on the Lexmark MB2338adw indicates a communication error between the printer and the toner cartridge chip. This prevents the printer from reading the supply level, often triggered by loose cartridges or debris on the contact points.

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Common causes

  • 1Defective toner chip.
  • 2Incompatible or worn-out third-party cartridges.
  • 3Dust on internal contact sensors.

Solutions

Reinstall Toner

  1. Open the front cover.
  2. Remove the toner cartridge and imaging unit.
  3. Firmly reinstall the cartridge until it locks into place.

Cleaning Contacts

  1. Clean the gold chip contacts on the toner cartridge with a dry lint-free cloth.
  2. Check the printer side contacts for toner dust accumulation.

Steps to follow

  1. 1

    Remove cartridge

    Slide the toner assembly out from the printer frame.

  2. 2

    Inspect chip

    Ensure the chip contact points are clean and not damaged.

  3. 3

    Seat properly

    Slide the assembly back in until you hear the locking click.

Frequently asked questions

Yes, but ensure they use high-quality chips to avoid 32.01 communication errors.

If the error persists after multiple re-installations, the chip is likely malfunctioning.

It is a sensor error, not a mechanical failure, so it will not cause permanent damage.