31.02MC2535dw

Lexmark MC2535dw error 31.02: Fuser Jam

The Lexmark MC2535dw error 31.02 indicates that the printer's fuser unit has detected a media jam. Understanding why is my Lexmark MC2535dw showing error 31.02 is essential to prevent permanent damage to the fuser rollers.

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Common causes

  • 1Media path obstruction.
  • 2Sensor malfunction.
  • 3Worn fuser rollers.
  • 4Incorrect media weight.

Solutions

Diagnóstico rápido

Check the rear area for any paper fragments blocking the path.

Solución paso a paso

  1. Open the back cover.
  2. Gently remove the stuck paper.
  3. Verify tray settings.
  4. Power cycle the printer.

Prevención y mantenimiento

Ensure paper matches the printer's tray specifications.

Cuándo llamar a un técnico

If the error shows even without paper, a sensor might be faulty.

Ficha técnica del equipo

Lexmark MC2535dw error 31.02: Fuser Jam | Vimazdev