31.02CX730de

Lexmark CX730de error 31.02: Fuser jam

The Lexmark CX730de error 31.02 signifies a paper jam located within the fuser unit. This error prevents further printing and often results from misconfigured paper settings. To resolve the Lexmark CX730de error 31.02, perform a manual clear via the rear access panel.

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Common causes

  • 1Incompatible media settings.
  • 2Humid paper.
  • 3Debris in exit sensor.
  • 4Degraded fuser roller.

Solutions

Quick Diagnostics

When Lexmark CX730de error 31.02 occurs, paper is stuck in the hottest part of the printer. What is Lexmark error 31.02? A paper path obstruction.

Step-by-Step Solution

  1. Turn off power.
  2. Open the rear hatch.
  3. Carefully remove jammed pages.
  4. Restart device.

Maintenance and Prevention

Ensure media type matches tray settings. Keep paper in dry storage.

When to Call a Technician

If you find torn film inside the fuser, professional service is mandatory.

Technical Specifications

  • Technology: Color Laser
  • Speed: 50 ppm
  • Connectivity: USB/Ethernet
  • Consumable: Lexmark 730 series
  • Maintenance: Clearing debris
  • Official Drivers

Steps to follow

  1. 1

    Open rear door

    Access the fuser by opening the rear panel.

  2. 2

    Clear jam

    Gently pull out paper to avoid tearing.

  3. 3

    Check rollers

    Verify the path is clear of any fragments.

Frequently asked questions

It is a fuser exit sensor jam.

Frequent jams can wear down the roller surface.

Genuine Lexmark high-yield cartridges.

Set correct paper type in the driver settings.