31.01MX822adtfe

Lexmark MX822adtfe Error 31.01: Transport Jam

Lexmark MX822adtfe error 31.01 is a paper jam alert in the internal transport unit. This occurs when paper deviates or stops before reaching the fuser. A full visual inspection of the side doors is usually enough to find the obstruction.

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Common causes

  • 1Dirty feed rollers with adhesive residue.
  • 2Moist paper deforming when heated.
  • 3Persistent jam from small torn paper scraps.
  • 4Incorrect paper type configuration.

Solutions

Quick Diagnosis

The 31.01 is a typical transport jam error. If wondering why my Lexmark MX822adtfe shows error 31.01, check inside by opening the side doors.

Step-by-Step Solution

  1. Open all side access doors indicated on the panel.
  2. Look for torn paper in the path between tray and output.
  3. Remove paper gently without metal tools.
  4. Verify rollers are free of sticker residue.

Maintenance and Prevention

Don't mix paper types in the same tray. Keep transport path clean with a dry cloth.

When to Call a Technician

If jams are constant (every few prints), transport rollers may be crystallized and require professional replacement.

Equipment Technical Data

  • Technology: Monochrome Laser MFP
  • Speed: Up to 55 ppm
  • Connectivity: USB, Ethernet, Wi-Fi
  • Capacity: 4,400 sheets
  • Compatible Consumable: Lexmark 62B series
  • Recommended Use: Corporate
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Open side doors

    Access side doors to inspect the internal transport path.

  2. 2

    Remove paper

    Gently pull out jammed paper to avoid tearing it inside the machine.

  3. 3

    Close and reset

    Close all doors firmly; the printer will reset automatically.

Frequently asked questions

31.01 signals a jam in the transport path, generally between the paper tray and the output.

Yes, but ensure you select the correct paper type in the panel to avoid transport errors.

Use original 62B cartridges to avoid excessive dust residue affecting feed rollers.

Regularly clean the feed rollers and avoid overfilling the paper tray.

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