31.01MC3426i

Lexmark MC3426i Error 31.01: Output Jam

The Lexmark MC3426i error 31.01 signals a paper jam near the output tray area. Triggered by the exit sensor. If your Lexmark MC3426i shows error 31.01, check the output tray area for jammed sheets.

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Common causes

  • 1Output tray obstruction.
  • 2Sensor stuck due to debris.
  • 3Wrinkled paper exiting fuser.
  • 4Slipping exit rollers.

Solutions

Quick Diagnosis

Print job halts at the exit. Check the top tray area.

Step-by-Step Solution

  1. Open Cover: Lift the top cover.
  2. Remove: Pull jammed paper out.
  3. Close: Ensure cover latches.

Prevention and Maintenance

Keep exit tray clear. Use dry paper.

When to Call a Technician

If clearing paper doesn't resolve the 31.01 error, the exit sensor may be physically damaged.

Technical Specs