31.xxLexmark E260dn

Lexmark E260dn 31.xx Error: Toner Cartridge Issues

The 31.xx error code is associated with toner cartridge installation or communication failures in the Lexmark E260dn. This typically occurs when the printer fails to read the toner chip or the cartridge is not fully seated. Often, a simple reseat resolves the issue.

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Common causes

  • 1Improper seating of the toner cartridge.
  • 2Dirty or oxidized chip contacts.
  • 3Incompatibility with non-genuine toner chips.

Solutions

Cartridge Reseat

  1. Open the front access cover.
  2. Remove the toner and imaging unit assembly.
  3. Re-insert them firmly to ensure proper electrical contact.

Contact Cleaning

  1. Carefully remove the cartridge.
  2. Wipe the gold chip contacts with a soft, dry cloth.
  3. Ensure no toner dust remains on the connection pins.

Steps to follow

  1. 1

    Access Toner

    Lift the front cover to access the imaging unit.

  2. 2

    Remove Assembly

    Pull the assembly out using the handle.

  3. 3

    Secure Re-insertion

    Slide the cartridge back in until it locks into place.

Frequently asked questions

No, it specifically indicates a hardware communication error with the cartridge chip.

If reseating fails, you may need to replace the toner cartridge.

Yes, as long as you use a dry, lint-free cloth.