31-01M1145

Lexmark M1145 Error 31.01: Tray Jam Fix

The Lexmark M1145 error 31.01 is a common indicator that a paper jam has occurred within the input tray area. This usually happens if the media is misaligned or if the feed rollers are slipping. Quick manual adjustment is usually sufficient to resume printing.

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Common causes

  • 1Media misaligned in the tray.
  • 2Worn or dusty feed rollers.
  • 3Damaged or poor quality paper stock.
  • 4Dirty sensor flag in the tray compartment.

Solutions

Quick Diagnosis

If the machine stops and gives 31.01, the paper failed to reach the first sensor. Check the tray first.

Step-by-Step Solution

  1. Remove: Pull out the tray.
  2. Clear: Gently remove any misfed paper.
  3. Align: Ensure the side guides are against the paper.
  4. Reset: Push the tray back in.

Prevention and Maintenance

Avoid overfilling the paper tray. Clean the pickup rollers every 12 months for consistent performance.

When to Call a Technician

If the error continues with no paper present, the tray lift motor or sensor may be faulty.

Ficha técnica del equipo

Steps to follow

  1. 1

    Pull out tray

    Remove the paper tray to access the input area.

  2. 2

    Extract paper

    Remove any jammed sheets carefully.

  3. 3

    Check guides

    Adjust the side guides to fit the paper snugly.

Frequently asked questions

The paper feed failed because the media did not reach the sensor on time.

No, it's a routine maintenance error.

Series 602.

Once a year is standard.