31.01Lexmark CX417de

Fix Lexmark CX417de Error 31.01 Paper Jam

Error 31.01 denotes a paper jam in the input tray area. This often signifies that the printer's pickup sensors are not detecting paper correctly or that debris is obstructing the paper path. Careful inspection and cleaning of the pickup rollers are required.

0 views

Common causes

  • 1Misaligned paper in the tray.
  • 2Dust buildup on the pickup roller surface.
  • 3Debris or small torn pieces inside the entry channel.

Solutions

Roller Cleaning

  1. Remove the paper input tray completely.
  2. Wipe the rubber pickup rollers using a lint-free cloth and water.
  3. Dry them before reinserting the tray.

Paper Alignment

  1. Align paper guides strictly to the edge of the media.
  2. Ensure the stack is not exceeding the tray capacity.

Steps to follow

  1. 1

    Check Tray

    Remove the paper cassette and check for crumpled sheets.

  2. 2

    Inspect Path

    Look for fragments of paper lodged near the sensor area.

  3. 3

    Reload

    Reinsert the tray correctly to trigger the sensor.

Frequently asked questions

Clean the rollers and check if the paper stack is flat and within the load capacity limits.

Yes, high humidity can cause paper to stick together, triggering the jam sensor.

Compressed air is helpful, but use short bursts to avoid pushing dust further into the mechanical components.

Fix Lexmark CX417de Error 31.01 Paper Jam | Vimazdev