31-01CS310n

Lexmark CS310n Error 31-01: Imaging Unit Failure

The Lexmark CS310n error 31-01 signals a critical failure in the imaging unit.

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Common causes

  • 1Imaging unit end-of-life.
  • 2Dirty chip contact.
  • 3Damaged chip.
  • 4Unit misaligned.

Solutions

Quick Diagnosis

31-01 is for the imaging unit. Why does my Lexmark CS310n show error 31-01? Expired life or dirty chip.

Step-by-Step Solution

  1. Extract: Remove unit.
  2. Clean: Clean gold chip contacts.
  3. Test: Reinstall.

Prevention and Maintenance

Keep a spare unit handy.

When to Call a Technician

If a new unit fails, the system board is bad.

Equipment Data Sheet

Steps to follow

  1. 1

    Extract

    Remove the imaging unit.

  2. 2

    Clean

    Clean chip contacts.

  3. 3

    Reinstall

    Put it back.

Frequently asked questions

Imaging unit failure.

Clean or replace.

Depends on usage.

70C0P00.