30.01MC3426i

Error 30.01 Lexmark MC3426i: Technical solutions

The Lexmark MC3426i error 30.01 typically appears when the input sensor fails to detect the presence of paper in the main tray. This error halts the print process due to a lack of media. Below, we provide steps to verify and resolve the incident effectively.

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Common causes

  • 1Improperly placed paper tray.
  • 2Optical sensors blocked by dust.
  • 3Paper guides set too tight.
  • 4Use of damp or poorly cut paper.

Solutions

Quick Diagnosis

Error 30.01 often stems from misaligned paper guides or a poorly fitted tray.

Step-by-Step Solution

  1. Remove paper: Pull out the tray and check for stuck pages.
  2. Adjust guides: Ensure the side guides touch the paper edges.
  3. Check sensor: Visually verify if the presence sensor is clear of dust.
  4. Reset: Power cycle the unit.

Prevention and Maintenance

Avoid overloading the paper tray.

When to Call a Technician

If the error persists after cleaning, the paper sensor might need replacement.

Equipment Technical Data

Technology: Laser; Speed: 26 ppm; Connectivity: Gigabit Ethernet, USB; Capacity: 250 sheets; Consumable: Unison Toner; Usage: SME; Drivers: Official Lexmark support.

Steps to follow

  1. 1

    Tray extraction

    Remove the tray to inspect for blockages.

  2. 2

    Paper alignment

    Place paper aligned with the guides.

  3. 3

    Sensor cleaning

    Use compressed air to clean the intake area.

  4. 4

    System reset

    Power off and on to reset sensors.

Frequently asked questions

This error indicates that the paper sensor does not detect the document in the input tray.

Ensure the paper is aligned correctly and the tray is inserted properly.

We recommend using original Lexmark cartridges to maintain warranty and quality.

We recommend cleaning the sensors every 6 months or after heavy use.