242.02MS610de
Lexmark MS610de 242.02 Error: Troubleshooting Tray 2
The Lexmark MS610de error 242.02 appears when the printer fails to detect paper in the secondary tray (Tray 2). This code is common if sheets are misplaced or if the feed rollers are worn. If you wonder why does my Lexmark MS610de show 242.02 error, it is usually due to an obstructed paper sensor or incorrect paper size settings.
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Common causes
- 1Dirty or blocked paper presence sensor.
- 2Wear of the rubber feed rollers.
- 3Poorly loaded paper or misaligned guides.
- 4Solenoid fault preventing roller movement.
Solutions
Diagnostic
The 242.02 message indicates a feed failure from the optional tray. Check if the tray is fully inserted and the paper is properly aligned with the side guides.Troubleshooting steps
- Pull out the Tray 2 completely.
- Verify that there are no paper scraps near the feed rollers.
- Adjust the paper guides to perfectly fit the sheet width.
- Clean the rubber rollers with a cloth slightly dampened with distilled water.
Prevention and maintenance
Use properly stored standard-weight paper to prevent humidity warping. Clean the interior of the tray compartment whenever you change toner to avoid paper dust.When to call a technician
If cleaning the rollers and testing with a fresh stack of paper doesn't resolve the issue, the tray solenoid or the detection sensor may be physically faulty.Technical specifications
- Technology: Monochrome Laser
- Performance: High capacity
- Connectivity: Gigabit Ethernet, USB
- Input: Up to 2300 sheets with extra trays
- Compatible consumable: 502/502H toner series
- Recommended usage: High volume printing
- Official drivers / firmware
Frequently asked questions
This error occurs when the printer fails to detect paper properly in the secondary tray.
Yes, you can configure the main tray as the default source in the printer settings.
This model uses the Lexmark 502/502H toner series.
Yes, residue buildup on the feed rollers is the primary cause for this error.