242.01MS610de

Lexmark MS610de Error 242.01: Fix Paper Jams

The Lexmark MS610de error 242.01 occurs when the paper sensor detects an obstruction in tray 1. This warning halts print operations, forcing the user to verify the supply status and the physical alignment within the loading compartment. It is one of the most common issues related to high-humidity paper or incorrect weight settings.

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Common causes

  • 1Misaligned paper in the input tray.
  • 2Accumulation of adhesive labels in the roller area.
  • 3Wear and tear of pickup roller tires.
  • 4Use of paper with excess humidity causing sticking.

Solutions

Diagnóstico rápido

If your Lexmark MS610de is showing error 242.01, the device is specifically indicating a paper jam in the standard tray. Check if there are wrinkled sheets visible when pulling out the paper cassette.

Solución paso a paso

  1. Remove tray: Extract tray 1 completely from the printer.
  2. Visual inspection: Check the internal area and the pickup roller for any torn paper scraps.
  3. Check sensor: Ensure the paper sensor arm is not blocked by dust or debris.
  4. Re-insert: Insert the tray firmly until you feel it click into place.

Prevención y mantenimiento

Avoid error 242.01 by storing paper in a dry, level environment. Moisture causes paper to stick, leading to obstructions. Clean the feed rollers every 50,000 prints to maintain optimal grip.

Cuándo llamar a un técnico

If after removing all paper the error 242.01 remains on the display, the tray solenoid or presence sensor may have stuck. Contact a technician if the problem persists after multiple reboots.

Ficha técnica del equipo

  • Technology: High-performance monochrome laser
  • Speed/performance: Up to 50 ppm
  • Connectivity: Gigabit Ethernet and USB
  • Input capacity: 550 sheets standard
  • Compatible consumable: 50F series toner (High yield)
  • Recommended use: High-demand corporate environments
  • Official drivers / firmware

Steps to follow

  1. 1

    Remove tray

    Pull out the paper tray completely.

  2. 2

    Inspect area

    Check for torn paper or debris.

  3. 3

    Re-insert

    Push the tray back until it locks securely.

Frequently asked questions

The error 242.01 triggers because the paper sensor detects a physical jam or misaligned paper in tray 1.

It is urgent as the printer will suspend all pending jobs until the obstruction is cleared.

Use Lexmark 50F series original toner for consistency and to ensure the supply sensing system functions correctly.

Keep the tray area free of dust and wipe the feed rollers occasionally to prevent slipping.