Lexmark MS331dn error 200.01: Paper Jam Fix
Lexmark MS331dn error 200.01 is a common paper feed fault. It occurs when paper gets stuck or fails to enter the machine due to debris or incorrect loading. Clearing the tray and inspecting the rollers will resolve the alert.
Common causes
- 1Incorrect paper loading in the tray.
- 2Worn-out rubber pickup rollers.
- 3Debris buildup within the paper input sensors.
- 4Excessive paper weight or thickness.
Solutions
Diagnóstico rápido
Error 200.01 shows a "Paper Jam" message on the display. Even if you don't see obvious paper, there might be small shreds of paper inside the intake area blocking the sensors.Solución paso a paso
- Remove the paper tray from the printer.
- Check the intake area for any visible paper fragments.
- Open the back cover to check for obstructions in the fuser area.
- Adjust the paper guides to ensure they fit snugly against the paper edges.
- Reinsert the tray and check if the printer clears the error.
Prevención y mantenimiento
Store paper in a dry environment and fan the stack before loading it. Clean the pickup rollers with a soft, damp cloth occasionally to ensure good traction.Cuándo llamar a un técnico
If the error 200.01 persists despite there being no physical paper in the path, a feed sensor or motor may have failed and requires professional servicing.Ficha técnica del equipo
- Technology: Monochrome Laser
- Speed: 40 ppm
- Connectivity: USB, Ethernet
- Paper capacity: 350 sheets standard
- Compatible supplies: 55B2000 series (Toner)
- Recommended use: Medium-duty office
- Drivers / Official firmware
Steps to follow
- 1
Pull out tray
Slide the paper tray completely out of the printer.
- 2
Clear jam
Remove any jammed sheets or debris blocking the paper path.
- 3
Check rollers
Ensure the pickup rollers are clean and free of debris.
- 4
Restart feeding
Push the tray back in firmly to reset the sensor.
Frequently asked questions
Error 200.01 indicates a paper jam located specifically at the main input tray entrance.
It is common when the paper is not aligned properly or has become damp, causing it to stick together.
Use standard 75-90 g/m² bond paper. Avoid wrinkled or reused paper that easily gets stuck.
Clean the pickup rollers every 6 months to prevent slipping issues.