Canon PIXMA TS6420a Error 1890: Step-by-Step Fix
The Canon PIXMA TS6420a error 1890 signifies a physical obstruction within the printer, typically caused by forgotten packing material. This error occurs at startup when the sensor detects the carriage cannot move smoothly across the track. To fix this, you must inspect the inside to understand why does my Canon printer show error 1890 and remove any residue.
Common causes
- 1Failure to remove orange shipping tapes during setup.
- 2Paper scraps stuck in the carriage path.
- 3Misalignment of the carriage belt.
- 4Accumulated paper dust blocking the optical sensor.
Solutions
Quick Diagnosis
The 1890 error is triggered when the print carriage hits a physical barrier. If you notice a loud sound when powering on the unit followed by this code, it is almost certainly a remaining piece of shipping material.Step-by-Step Solution
- Power off: Unplug the power cable from the wall outlet.
- Internal check: Open the front access cover and gently slide the ink carriage to inspect for orange tape or foam.
- Remove obstructions: Carefully peel off any leftover adhesive or cardboard protective pieces.
- Power cycle: Close the cover, reconnect the power, and turn the printer on to initiate a self-calibration.
Prevention and Maintenance
Always ensure all protective orange tapes are removed upon unboxing a new device. Avoid using off-brand cartridges that may not click into place correctly, as they can cause carriage jams. Regularly dust the interior of the machine with a dry cloth to prevent debris build-up.When to Call a Technician
If you have thoroughly inspected the carriage path and removed all obstructions, yet the 1890 error remains, the internal carriage sensor may be malfunctioning and require expert repair.Device Specifications
- Technology: FINE Inkjet
- Print speed: 13 ipm Black
- Connectivity: Wi-Fi, USB
- Feed capacity: 100-sheet rear tray
- Compatible consumables: PG-260/CL-261 FINE ink series
- Recommended use: Home and SOHO
- Official drivers / firmware
Steps to follow
- 1
Power off
Unplug the power cord to ensure the print carriage can move freely.
- 2
Internal check
Open the cover and inspect for any remaining orange packing tapes or cardboard.
- 3
Power cycle
Close the cover, plug it back in, and turn the printer on to clear the error.
Frequently asked questions
The 1890 error usually appears because the sensor detects packing material, like orange tape, interfering with the carriage path.
It is not a dangerous fault; it is simply a physical obstruction that needs to be cleared.
It uses the FINE PG-260 and CL-261 series. Always ensure you use genuine cartridges for best performance.
You should run an automated cleaning cycle from the printer software if print quality begins to degrade.