Canon PIXMA TS6420as error 1724: Ink Cartridge Fix
The Canon PIXMA TS6420as error 1724 indicates a failure to recognize the installed ink cartridges. If you are asking why is my Canon PIXMA TS6420as showing error 1724, it is usually because the printer cannot communicate with the cartridge chip or the cartridge model is incompatible. This guide helps you identify and fix the issue.
Common causes
- 1Incompatible Cartridge: Using models intended for a different printer line.
- 2Chip Malfunction: The ink cartridge's chip cannot communicate with the printer.
- 3Regional Lock: Using a cartridge sourced from a region with different coding.
- 4Dirty Connections: Ink mist on the carriage's electrical pins is blocking the signal.
Solutions
Quick Diagnosis
This error is an identification problem. The printer refuses to accept the ink cartridge. It can be caused by regional lockouts, non-compliant third-party cartridges, or just poor physical contact on the chip.Steps to follow
- 1
Check cartridge model
Confirm you are using the correct PG-260 or CL-261 cartridges for your region.
- 2
Clean contacts
Wipe the electrical contacts on the cartridge chip using a dry, lint-free cloth.
- 3
Reseat cartridges
Reinsert the cartridges firmly until they snap into the correct position.
- 4
Power cycle
Turn the printer off and on to initiate a new hardware scan.
Frequently asked questions
This error means the printer does not recognize the installed cartridge, either due to a compatibility issue or a connection error.
Third-party cartridges may cause communication errors like 1724 if they lack the correct smart chip for your printer.
The printer is designed to work with the PG-260 and CL-261 series cartridges.
Use genuine Canon inks and ensure your printer’s contact pins remain clean and free from ink residue.