1471Pixma G3110Has video

Fix Canon Pixma G3110 Error 1471: Print Head Issue

Support code 1471 flashes on the Canon Pixma G3110 when the electronic board fails to recognize one of the print heads. This is accompanied by 8 amber light flashes on the printer panel.

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Common causes

  • 1Print head is improperly seated in the cradle.
  • 2Dirty or corroded gold contact pins.
  • 3Incompatible print head cartridge.
  • 4Faulty connection inside the cartridge carriage.

Solutions

How to Resolve Error Code 1471

This communication breakdown can usually be resolved by securing physical components or cleaning electrical contact pads:

  1. Ensure Proper Latching: Lift the scanning unit. Verify that the blue joint button (locking cover) on the print head carriage is pushed down flat and firmly engaged.
  2. Check Contact Interface: If the error persists, turn off the printer, unplug the power cord, and carefully slide the carriage to the replacement zone.
  3. Clean Gold Connectors: Gently wipe the gold pins on both the printer carriage socket and the print head itself using a clean, dry, lint-free cloth. Do not touch the print head ink nozzles.
  4. Verify Cartridge Compatibility: Make sure you are using official Canon replacement heads designed specifically for the Pixma G Series (BH-1/CH-1).

Steps to follow

  1. 1

    Access carriage mechanism

    Open the scanner lid and wait for the print head holder to move to the designated position.

  2. 2

    Press the blue lock buttons

    Securely press both of the blue joint buttons down until they click fully.

  3. 3

    Clean copper contacts

    If unresolved, lift the joint cover, remove the head, and wipe gold contacts with a clean, dry microfibre cloth.

  4. 4

    Reinstall and close

    Put the head back, snap the blue locks into place, and close the scanner unit.

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Frequently asked questions

It translates to Support Code 1471, meaning the printer has failed to detect a compatible print head.

It is safer to use a dry cloth. If absolutely necessary, use 99% isopropyl alcohol and let it dry completely before turning on the device.