1405maxify-gx2020

Canon MAXIFY GX2020 Error 1405: Printhead Failure

The Canon MAXIFY GX2020 error 1405 signals a failure to detect the printhead correctly. This is frequently caused by poor contact between the head's pins and the printer's interface. Manual cleaning usually restores functionality. This Megatank model is designed for high-volume office use.

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Common causes

  • 1Dirty electrical contacts.
  • 2Printhead misaligned.
  • 3Electrical board glitch.
  • 4Internal nozzle failure.

Solutions

Quick Diagnosis

If your screen shows 1405, the main board isn't communicating with the head. Clean the electrical contacts to restore the connection.

Step-by-Step Solution

  1. Lift: Open the scanner housing.
  2. Remove: Take out the printheads.
  3. Wipe: Gently clean the gold contacts with a lint-free dry cloth.
  4. Reset: Reinstall and power up.

Prevention and Maintenance

Use genuine Canon ink. Perform occasional maintenance cleanings via the menu. Avoid dust build-up inside the casing.

When to Call a Technician

If 1405 persists after contact cleaning, the printhead hardware is dead and needs an official replacement.

Device Technical Data

  • Technology: Inkjet (Megatank)
  • Speed: 24 ipm
  • Network: Wi-Fi
  • Capacity: 250 sheets
  • Consumable: GI-26 ink
  • Use Case: Small Office
  • Drivers / Support

Steps to follow

  1. 1

    Access printhead

    Open the scanner unit.

  2. 2

    Clean contacts

    Wipe the electrical pins of the printhead with a soft cloth.

  3. 3

    Reinstall

    Reinsert the head and power up.

Frequently asked questions

The error 1405 indicates a communication issue between the printer and printhead, often due to dirty pins.

Often, a simple cleaning fix resolves it, but if it persists, replacement is required.

Use official GI-26 ink bottles to maintain system performance.

Print regularly to keep the nozzles hydrated and avoid ink drying.