1405imagePROGRAF PRO-300

Canon imagePROGRAF PRO-300 error 1405: Print head failure

The Canon imagePROGRAF PRO-300 error 1405 is a print head communication failure alert. The system detects an electrical or recognition anomaly, preventing any print tasks from starting to protect the internal circuitry. This is a critical failure, as the head is the core of this photo-grade printer's injection technology. An inspection of contacts is the first step before considering replacement.

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Common causes

  • 1Dirty contacts: Residual ink blocking electrical signaling.
  • 2Burned head: Electronic failure after extended use or lack of ink.
  • 3Bus disconnection: Carriage ribbon cable has lost contact.
  • 4Poor cartridge installation: Tanks not applying sufficient pressure.

Solutions

Diagnóstico rápido

The 1405 often happens after long idle periods or ink changes. Check if the print carriage moves normally when opening the top cover. If you notice dry ink traces on the print head pins, the root cause is electrical contamination.

Solución paso a paso

  1. Power off the printer and unplug the power cable.
  2. Open the cover to access the print carriage.
  3. Remove the print head carefully, following the user manual.
  4. Gently clean the gold contacts with a lint-free cloth.
  5. Verify installation of the ink tanks, ensuring each one clicks into place.
  6. Power on and allow the self-check cycle to run.

Prevención y mantenimiento

Print test pages at least once a week to prevent nozzle drying. Always keep ink levels above the minimum, as the head relies on ink for internal cooling.

Cuándo llamar a un técnico

If the 1405 error persists after cleaning and testing with genuine ink cartridges, the print head has failed permanently and must be replaced.

Ficha técnica del equipo

  • Technology: LUCIA PRO Inkjet
  • Resolution: Up to 4800 x 2400 dpi
  • Connectivity: Wi-Fi, Ethernet, USB
  • Capacity: Manual rear tray
  • Consumables: LUCIA PRO series (10 colors)
  • Recommended use: Professional Photography
  • Official drivers / firmware

Steps to follow

  1. 1

    Power off and clean

    Turn off the printer and clean the print head contacts with a dry cloth.

  2. 2

    Reinstall

    Remove the print head, inspect contacts, and firmly reinsert it.

  3. 3

    Check ink

    Ensure all ink tanks are installed correctly.

  4. 4

    Restart

    Power on and check if the system recognizes the head now.

Frequently asked questions

This error means the printer cannot communicate properly with the print head, often due to dirty contacts or physical damage.

If cleaning the contacts does not solve the issue, it is highly likely the head has reached its end of life.

It uses the 10-ink LUCIA PRO series. Keeping original inks ensures print head health.

Print frequently and perform automatic cleaning cycles suggested by the software.