Canon MAXIFY GX3020 Error 1404: Printhead Failure
The Canon MAXIFY GX3020 error 1404 is a technical warning indicating that the printhead is not detected. This problem often arises due to ink accumulation on the electronic contacts, preventing proper communication between the cartridge and the printer engine. To fix the Canon MAXIFY GX3020 error 1404, follow our guide to clean and reseat the printhead. This MegaTank printer is a top choice for cost-effective, high-volume printing.
Common causes
- 1Ink residue on contacts
- 2Incorrect printhead seating
- 3Circuit short
- 4Sensor failure
Solutions
Diagnóstico rápido
If the printer displays 1404, the connection to the printhead is interrupted. Check if the error appears immediately upon startup.Solución paso a paso
- Power off the device.
- Open the access door.
- Carefully remove the printhead and clean the copper-colored contacts.
- Re-insert the printhead and reboot.
Prevención y mantenimiento
Never touch the electrical contacts with bare skin as oils interfere with connectivity. Use original ink to maintain internal health.Cuándo llamar a un técnico
If the issue persists despite thorough cleaning, the control board or the printhead circuit may be permanently damaged.Ficha técnica del equipo
- Technology: MegaTank Inkjet
- Print speed: 24 ipm black, 15 ipm color
- Connectivity: Wi-Fi, Ethernet, USB
- Capacity: 250 sheets
- Consumibles: GI-26 Ink Bottles
- Application: Small Business
- Official drivers / firmware
Steps to follow
- 1
Power off
Turn off the printer and unplug the power cable.
- 2
Clean contacts
Remove the printhead and gently wipe the golden pins with alcohol.
- 3
Reinstall
Reinsert the printhead carefully until it locks into position.
Frequently asked questions
It means the printer cannot detect the printhead correctly due to connection interference.
If cleaning the contacts does not resolve the 1404 error, the printhead might be faulty.
Use GI-26 genuine Canon inks for the best compatibility.
Perform regular cleaning cycles and print once a week to avoid clogging.