1403PIXMA TS9520

Canon PIXMA TS9520 error 1403: Troubleshooting Guide

The Canon PIXMA TS9520 error 1403 is a common status code representing a printhead detection failure. This error typically arises when internal communication between the mainboard and the printhead is interrupted, often caused by dust or oxidation on the contact points. Owners frequently ask why does my Canon PIXMA TS9520 show error 1403? and the solution usually involves manual cleaning or reseating the ink cartridges to restore connectivity.

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Common causes

  • 1Oxidation or dust on printhead contact pins.
  • 2Improper seating of the printhead assembly.
  • 3Use of incompatible third-party ink chips.
  • 4Internal hardware component degradation.

Solutions

Diagnóstico rápido

This error appears when the printer's logic board cannot identify the printhead. You may hear a slight clicking or notice the printer not responding to any commands on the control panel.

Solución paso a paso

  1. Power off the printer and disconnect from power for 10 minutes.
  2. Lift the scanner unit to reveal the print carriage.
  3. Remove all cartridges carefully.
  4. Clean electrical contacts with a dry, lint-free cloth.
  5. Reseat cartridges and power on the machine.

Prevención y mantenimiento

Ensure the printer stays in a low-humidity environment to prevent contact oxidation. Use original OEM inks to maintain compatibility and prevent premature failure of the printhead chips.

Cuándo llamar a un técnico

If the error persists after cleaning the pins, the printhead might have suffered an electrical short. Professional service is required for replacement.

Ficha técnica del equipo

  • Technology: FINE inkjet.
  • Speed: 15 ipm (black) / 10 ipm (color).
  • Connectivity: Wi-Fi, Ethernet, Bluetooth.
  • Feeding capacity: 200 sheets.
  • Consumables: PGI-280 / CLI-281 series.
  • Recommended use: Home/Small Office.
  • Official support

Steps to follow

  1. 1

    Power cycle

    Turn off the printer and unplug it for 10 minutes to clear memory.

  2. 2

    Printhead inspection

    Open the scanner cover and remove the ink cartridges.

  3. 3

    Clean contacts

    Wipe the electrical pins on the printhead with a dry cloth.

Frequently asked questions

The error 1403 appears when the printer fails to detect the printhead correctly, often due to dirty electrical contacts.

Yes, it prevents printing tasks. Addressing it quickly prevents permanent damage to the printhead electronics.

The printer uses PGI-280 and CLI-281 series ink cartridges. We recommend original Canon inks for best results.

Keep it free from dust, use only genuine ink, and run regular printhead cleaning cycles via the software.