1403PIXMA TS9120

Canon PIXMA TS9120 Error 1403: Quick Troubleshooting

The Canon PIXMA TS9120 error 1403 is a critical warning indicating that the printhead is not being detected by the printer system. This problem often arises due to debris on the electrical contacts or an internal component malfunction. Most users can resolve this by carefully cleaning the metallic pins, avoiding the need for professional service.

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Common causes

  • 1Accumulation of ink residue on printhead contacts.
  • 2Electrical damage from power surges.
  • 3Poorly seated ink cartridge preventing head recognition.
  • 4Component wear from heavy duty cycles.

Solutions

Diagnóstico rápido

If you see error 1403 on your display, it indicates a communication failure between the motherboard and the printhead. Check for dried ink or physical blockages in the cartridge housing.

Solución paso a paso

  1. Power Cycle: Unplug the printer to clear residual electrical static.
  2. Access the Carriage: Open the lid and manually slide the carriage to the center.
  3. Manual Cleaning: Remove the printhead and clean the gold contacts with a clean, dry cloth.
  4. Verification: Reinstall the component and perform a nozzle check.

Prevención y mantenimiento

Avoid using low-quality compatible inks that can leak or clog the nozzles. Perform monthly maintenance cycles if the printer remains unused for long periods.

Cuándo llamar a un técnico

If cleaning the contacts does not solve the issue, the printhead might be physically damaged or the mainboard might have failed.

Ficha técnica del equipo

  • Technology: FINE Inkjet
  • Speed/Yield: 15 ppm black / 10 ppm color
  • Connectivity: Wi-Fi, Ethernet, USB, Bluetooth
  • Input capacity: 100-sheet rear tray
  • Consumables: CLI-281 / PGI-280 series
  • Recommended usage: Photo and Home Office
  • Official drivers / firmware

Steps to follow

  1. 1

    Power Cycle

    Turn off the printer and unplug it from the power source for 5 minutes.

  2. 2

    Clean Contacts

    Remove the printhead and gently wipe the electrical contacts with a lint-free dry cloth.

  3. 3

    Reinstall

    Reinsert the printhead carefully until it clicks into place.

Frequently asked questions

This code means the printhead is not detected correctly due to electrical failure or dirty contacts.

Usually, it is a communication issue between the printhead and the motherboard that is easily solved.

It uses the CLI-281 and PGI-280 series cartridges to maintain proper printer health.

Run regular printhead cleaning cycles via the maintenance menu and avoid low-quality third-party inks.