1403PIXMA Pro-2000

Fix Canon PIXMA Pro-2000 Error 1403: Printhead Issues

The Canon PIXMA Pro-2000 error 1403 is a printhead communication error. It signifies that the printer's controller board cannot properly detect or communicate with the installed printhead. Why does Canon Pro-2000 show error 1403? It is often linked to loose electrical contacts or a failing printhead hardware component. This pro-grade inkjet printer requires proper maintenance to ensure long-term stability.

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Common causes

  • 1Damaged or short-circuited printhead internal circuitry.
  • 2Dirty electrical pads preventing data transfer.
  • 3Loose locking lever causing poor pin connectivity.
  • 4Hardware exhaustion after extensive print volume.

Solutions

Quick Diagnostics

Error 1403 effectively pauses all print operations. If the message appears upon startup, check the printhead seating immediately.

Step-by-step Solution

  1. Power off the printer and disconnect it from the power outlet.
  2. Open the carriage cover and re-seat the printhead using the locking lever.
  3. Inspect the electrical contacts on the printhead for any visible ink contamination.
  4. Power on the printer; if the error is cleared, perform an alignment test.

Prevention and Maintenance

Do not force a hard power-off via power strips; keep the printer in standby. Always use genuine Canon LUCIA PRO inks to prevent internal printhead failure.

When to call a technician

If multiple seating attempts and restarts don't clear the error, the printhead assembly is likely damaged and requires replacement.

Technical Specifications

  • Technology: 12-color Inkjet
  • Max Width: 24 inches
  • Connectivity: USB, Ethernet, Wi-Fi
  • Resolution: 2400 x 1200 dpi
  • Compatible consumable: PFI Ink Series (LUCIA PRO)
  • Recommended usage: Photography & Graphic Design
  • Official drivers / firmware

Steps to follow

  1. 1

    Reset

    Power off and unplug for 10 minutes to reset internal circuitry.

  2. 2

    Check printhead

    Verify the printhead locking lever is firmly in the locked position.

  3. 3

    Deep clean

    Run a system deep clean cycle if the printer boots up.

Frequently asked questions

Error 1403 is a communication error between the mainboard and the printhead.

Yes, it usually prevents all print tasks until addressed.

Use genuine LUCIA PRO 12-color ink sets for optimal color accuracy.

Keep the printer plugged in at all times for automatic maintenance cycles.