1403PIXMA MG3620

Error 1403 Canon PIXMA MG3620: Ink Cartridge Issue

The Canon PIXMA MG3620 error 1403 appears when the printer detects an installation issue with the ink cartridges. This error usually stems from dirty gold contacts or a damaged chip. It is a common problem easily addressed by cleaning the components.

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Common causes

  • 1Dirty gold contacts.
  • 2Incorrect cartridge seating.
  • 3Chip failure.
  • 4Carriage cable damage.

Solutions

Quick Diagnosis

5 flashes on the alarm light indicates a cartridge communication error.

Step-by-Step Solution

  1. Open the cartridge access door.
  2. Remove the ink cartridges.
  3. Clean the gold contacts gently with a dry cloth.
  4. Re-seat the cartridges firmly.

Maintenance

Handle cartridges by edges only to protect the electrical contacts.

When to call a technician

If new cartridges also cause the 1403 error, the carriage assembly or data cable might be damaged.

Technical Specifications

  • Technology: FINE Inkjet
  • Resolution: 4800 x 1200 dpi
  • Connectivity: USB, Wi-Fi
  • Input: 100 sheets
  • Consumable: PG-240 / CL-241
  • Usage: Home
  • Drivers

Steps to follow

  1. 1

    Open cover

    Open the access door to reach the cartridges.

  2. 2

    Remove cartridges

    Remove cartridges and wipe the gold contacts.

  3. 3

    Reinstall

    Snap cartridges back until they click.

Frequently asked questions

The printer fails to detect a cartridge due to poor connection or chip damage.

If cleaning fails, the internal cartridge chip may be faulty.

It uses PG-240 and CL-241 cartridges.

Yes, printing is suspended until the cartridge connection is restored.