1403pixma-ip2820

Canon PIXMA iP2820 error 1403: Cartridge Failure

Canon PIXMA iP2820 error 1403 is a notification that the cartridge’s printhead is either unrecognized or malfunctioning. This error usually arises from dirty contact points between the cartridge and the printer carriage, or a burnt-out internal circuit within the cartridge itself. It is often a fixable issue if you perform a proper cleaning of the electrical interfaces.

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Common causes

  • 1Dirty contacts: Dust or residual ink blocking electrical signals.
  • 2Defective cartridge: Internal circuitry damaged by heat.
  • 3Damaged pins: Bent or broken pins on the printer carriage interface.
  • 4Compatibility: Low-quality third-party chips failing to handshake with the printer.

Solutions

Diagnóstico rápido

If your Canon iP2820 shows error 1403, the carriage might stick or blink repeatedly. Verify that the cartridges are seated correctly in their respective slots.

Solución paso a paso

  1. Remove cartridges: Open the lid and take both cartridges out of the printer.
  2. Clean contacts: Use a dry, soft cloth to clean the metal contact points on both the cartridge and the printer carriage.
  3. Reinstall: Insert the cartridges back, ensuring they snap into place firmly.
  4. Individual test: If error persists, test one cartridge at a time to determine which one is faulty.

Prevención y mantenimiento

Avoid touching the gold contact points on the cartridges with your fingers, as skin oils interfere with data communication. Use gloves if possible.

Cuándo llamar a un técnico

If the error persists after testing with a new cartridge, the pins on the printhead carriage may be damaged and need replacing.

Ficha técnica del equipo

  • Technology: Thermal Inkjet
  • Cartridges: PG-245 (black), CL-246 (color)
  • Connectivity: USB
  • Maintenance: Clean contacts on every change
  • Drivers / official firmware

Steps to follow

  1. 1

    Remove cartridges

    Open the lid and take both cartridges out of the printer.

  2. 2

    Clean contacts

    Use a dry, soft cloth to clean the metal contact points on both the cartridge and the printer carriage.

  3. 3

    Reinstall

    Insert the cartridges back, ensuring they snap into place firmly.

Frequently asked questions

The printer is unable to recognize the printhead circuitry of the installed cartridge.

Likely; cartridge circuitry can fail due to static, heat, or internal wear.

Always use original Canon PG-245/CL-246 cartridges for reliable operation.

Try each cartridge individually; if the printer starts with one but not the other, you've found the issue.