1403maxify-gx2020

Canon MAXIFY GX2020 Error 1403: Printhead Issue

The Canon MAXIFY GX2020 error 1403 typically stems from a communication failure with the printer's head. This often happens when electrical contact points between the printhead and the carriage become dirty. A safe cleaning procedure usually resolves the issue, but persistent errors may suggest a need for hardware replacement.

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Common causes

  • 1Dirty electrical contacts due to ink contamination.
  • 2Misaligned printhead in the carriage.
  • 3Internal electronic damage to the head circuit.
  • 4Incorrect installation after basic maintenance.

Solutions

Diagnóstico rápido

Error 1403 is shown on the LCD panel when the printer cannot establish communication with the printhead. Ensure the head is fully locked into the carriage and free of debris on the metal contacts.

Solución paso a paso

  1. Turn off the printer.
  2. Open the main unit cover to access the head carriage.
  3. Carefully remove the printhead.
  4. Gently clean the gold contacts using a dry, soft cloth.
  5. Reinsert the printhead until fully seated.
  6. Restart the unit.

Prevención y mantenimiento

Avoid touching the nozzle area of the printhead. Use only official Canon GI-26 inks to ensure high performance and reduce clog risks. Regular printing prevents head drying.

Cuándo llamar a un técnico

If the error 1403 continues after cleaning, the printhead might have a permanent internal failure that requires professional technician intervention.

Ficha técnica del equipo

  • Technology: High-volume Megatank printer
  • Speed: Up to 15 ipm (black)
  • Connectivity: Wi-Fi, Ethernet, USB
  • Ink system: GI-26 bottles
  • Recommended use: Small office and home
  • Drivers / official firmware

Steps to follow

  1. 1

    Open cover

    Lift the scanner unit to access the printheads.

  2. 2

    Remove printhead

    Carefully remove the affected head following manual guidance.

  3. 3

    Clean

    Wipe electrical contacts with a dry cloth; avoid nozzle area.

  4. 4

    Reinstall

    Place the head back until it clicks into position.

Frequently asked questions

This indicates that the printer cannot properly detect or communicate with the printhead.

Sometimes cleaning the contacts resolves the issue; otherwise, it must be replaced.

This model uses GI-26 ink bottles; original inks are essential for head longevity.

Regular use of the printer keeps nozzles clear; avoid leaving it unused for long periods.

Canon MAXIFY GX2020 Error 1403: Printhead Issue | Vimazdev