1401PIXMA TS7520a

Canon PIXMA TS7520a error 1401: Troubleshooting Guide

The Canon PIXMA TS7520a error 1401 is a common warning indicating a communication issue with the print head. This notification usually appears when the printer fails to register the installed ink cartridges properly. Users often find that performing a physical inspection and cleaning the contacts resolves the issue immediately. This guide provides technical steps to verify hardware connection and restore printing functionality efficiently.

0 views

Common causes

  • 1Dirty electrical contacts preventing data transfer.
  • 2Improper installation of ink cartridges.
  • 3Dust buildup within the carriage mechanism.
  • 4Hardware failure of the print head chip.

Solutions

Quick Diagnosis

Error 1401 is easily identified by the specific code on the printer screen and the carriage locking in place. Why does my Canon PIXMA TS7520a show error 1401? It is almost always a result of poor connectivity or debris on the electrical sensors located inside the print carriage.

Step-by-step Solution

  1. Power cycle: Turn off the unit and unplug it for 5 minutes.
  2. Access the carriage: Open the front cover and remove the ink cartridges.
  3. Clean the contacts: Use a lint-free cloth to wipe the gold contacts on the cartridges.
  4. Reseat cartridges: Reinstall the ink tanks firmly and power back on.

Maintenance and Prevention

Avoid touching the sensitive gold contacts with your fingers, as skin oils can interfere with conductivity. Keep your printer in a dry, dust-free environment to prevent accumulation. For consistent performance, we recommend using original manufacturer ink to avoid electronic conflicts.

When to call a technician

If you have thoroughly cleaned the contacts and the printer still reports error 1401, or if you hear grinding noises during startup, the print head may have suffered an internal electrical failure requiring professional repair or replacement.

Device Technical Data

  • Technology: FINE Inkjet
  • Speed/Performance: 15 ipm (black) / 10 ipm (color)
  • Connectivity: Wi-Fi, USB, Bluetooth
  • Input capacity: 100-sheet rear tray
  • Compatible ink: PGI-280 / CLI-281 series
  • Recommended use: Home and small office
  • Official drivers / firmware

Steps to follow

  1. 1

    Power cycle

    Turn off the printer and disconnect the power cord for 5 minutes to discharge static electricity.

  2. 2

    Access the carriage

    Open the front cover and gently remove the cartridges to inspect the print head.

  3. 3

    Clean the contacts

    Use a dry, lint-free cloth to clean the gold electrical contacts on the cartridge and the printer carriage.

  4. 4

    Reseat cartridges

    Insert the cartridges until you hear a click and power on the device.

Frequently asked questions

This error code signifies that the printer cannot communicate with the print head, usually due to dirty contacts or improper installation.

It is a common issue that is usually resolved through basic cleaning. If it continues, it may indicate a faulty print head.

This model uses the PGI-280 / CLI-281 series. We highly recommend using genuine Canon ink to prevent internal electronics damage.

Only perform a print head cleaning cycle if you experience streaks or poor quality, as frequent cleaning wastes ink.

Canon PIXMA TS7520a error 1401: Troubleshooting Guide | Vimazdev