1401PIXMA TS6420aHas video

Fix Canon PIXMA TS6420a Error 1401: Ink Cartridge Issues

Error 1401 indicates that the printer cannot recognize the installed FINE ink cartridge. This is usually due to dirty electrical contacts or improper installation.

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Common causes

  • 1Improper cartridge installation
  • 2Dirty electrical contacts
  • 3Faulty cartridge

Solutions

  1. Turn off the printer.
  2. Open the access cover and remove the ink cartridge.
  3. Wipe the gold contacts with a clean, lint-free cloth.
  4. Reinsert the cartridge firmly.

Steps to follow

  1. 1

    Remove cartridge

    Open the access door and remove the ink tank.

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Frequently asked questions

No, it indicates a communication issue between the printer and the cartridge chip.

Fix Canon PIXMA TS6420a Error 1401: Ink Cartridge Issues | Vimazdev