1401PIXMA TS202

Canon PIXMA TS202 error 1401: Troubleshooting Guide

The Canon PIXMA TS202 error 1401 indicates a communication failure between the printer and the installed ink cartridge. This status alert prevents the device from starting any print jobs until the connection is restored. This guide will help you understand how to fix 1401 error on PIXMA TS202 effectively.

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Common causes

  • 1Dirty contacts: Ink residue or debris on the electrical pins.
  • 2Improper seating: Cartridges were not fully clicked into position.
  • 3Defective cartridge: Internal chip failure within the ink cartridge.
  • 4Carriage mechanism issues: Misalignment or wear in the cartridge holder.

Solutions

Diagnóstico rápido

The 1401 error is indicated by a flashing orange light. If the printer fails to move the carriage or does not start the printing cycle, the issue is likely a loose or dirty cartridge.

Solución paso a paso

  1. Open the front cover to expose the cartridge compartment.
  2. Remove the ink cartridges carefully from their slots.
  3. Clean the copper contacts with a dry, lint-free cloth.
  4. Reinsert the cartridges ensuring they snap firmly into their original positions.

Prevención y mantenimiento

Avoid touching the electrical circuits with bare fingers. Keeping the printer in a clean environment prevents dust buildup. Using original cartridges helps maintain proper signal connectivity.

Cuándo llamar a un técnico

If the error persists after cleaning and seating the cartridges, there may be an internal issue with the print head or the control board.

Ficha técnica del equipo

  • Technology: Thermal Inkjet
  • Print Speed: Up to 7.7 ipm (black)
  • Connectivity: Hi-Speed USB
  • Compatible Consumables: PG-245 & CL-246 series
  • Drivers / official firmware

Steps to follow

  1. 1

    Open cover

    Lift the top cover to access the cartridge carriage.

  2. 2

    Remove cartridges

    Gently pull out both ink cartridges.

  3. 3

    Clean contacts

    Wipe the copper electrical contacts with a lint-free cloth.

  4. 4

    Reinstall

    Insert the cartridges until they click into place.

Frequently asked questions

This code indicates that the ink cartridge is not seated correctly or has dirty contacts.

It is a standard communication error that is usually resolved with a quick cleaning.

It uses the PG-245 and CL-246 ink series.

Only if you experience recognition errors or recurring print issues.