1401PIXMA E477

Canon PIXMA E477 Error 1401: Troubleshooting Guide

The Canon PIXMA E477 error 1401 is a common alert identifying that a cartridge is not being recognized. This issue often appears when the chip contacts have dust or the cartridge is improperly installed. Regular maintenance can often clear the code without needing a replacement.

1 views

Common causes

  • 1Dirty contacts: Debris on the chip blocks signals.
  • 2Improper installation: Cartridge is not seated correctly.
  • 3Chip failure: Internal circuit of the cartridge is damaged.
  • 4Oxidation: Moisture impacting electrical transmission.

Solutions

Diagnóstico rápido

The 1401 error is signaled by a flashing warning light. If you are asking why does my Canon PIXMA E477 show error 1401, it is likely a connection issue between the printer and the cartridge chip.

Solución paso a paso

  1. Power off the printer and unplug it.
  2. Open the ink cartridge access cover.
  3. Clean the gold electrical contacts with a soft, lint-free cloth.
  4. Reinsert the cartridges firmly into their slots.
  5. Restart the unit to verify the error is cleared.

Prevención y mantenimiento

Keep the printer in a clean, dry area to prevent environmental debris from clogging sensors. Always use genuine inks to maintain electrical stability.

Cuándo llamar a un técnico

If the error persists after multiple cleanings and with different cartridges, a mechanical failure of the carriage unit may be present.

Ficha técnica del equipo

  • Technology: Thermal Inkjet.
  • Speed: Approx. 8 ipm black / 4 ipm color.
  • Connectivity: Wi-Fi.
  • Compatible Consumables: PG-47 / CL-57s series.
  • Recommended Use: Home and student use.
  • Official Drivers/Firmware

Steps to follow

  1. 1

    Open access cover

    Open the printer cover to access the cartridges.

  2. 2

    Remove cartridges

    Carefully pull out the ink cartridges.

  3. 3

    Clean contacts

    Use a dry, lint-free cloth to clean the gold electrical contacts.

  4. 4

    Reinstall

    Reinsert the cartridges until they click into place.

Frequently asked questions

The 1401 error means the printer cannot detect the cartridge due to dirty or damaged electrical contacts.

It is a common error usually resolved by simple cleaning procedures.

The printer uses PG-47 and CL-57s cartridges.

Avoid touching the gold chip and keep the interior free of dust.

Canon PIXMA E477 Error 1401: Troubleshooting Guide | Vimazdev