1401GX6010Has video

Canon Maxify GX6010 Error 1401: Troubleshooting Guide

Error code 1401 on the Canon Maxify GX6010 indicates that the print head is not being detected correctly by the system. This often happens due to poor contact between the head and the carriage pins.

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Common causes

  • 1Print head not properly seated
  • 2Dirty electrical contact points

Solutions

  1. Turn off the printer and unplug it.
  2. Open the printer unit and remove the print head.
  3. Inspect the contact points for ink residue or debris.
  4. Reinsert the print head firmly.

Steps to follow

  1. 1

    Power cycle

    Disconnect the power cord to reset the internal sensors.

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Frequently asked questions

Not necessarily; it usually indicates a connectivity issue between the head and the carriage.