1401maxify-gx2020

Canon MAXIFY GX2020 error 1401: Print Head Issue

The Canon MAXIFY GX2020 error 1401 is a communication failure regarding the print head unit.

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Common causes

  • 1Dirty pins
  • 2Damaged print head
  • 3Connection fault

Solutions

Quick Diagnosis

If 1401 shows, the hardware handshake has failed.

Step-by-step Solution

  1. Shut down.
  2. Remove head.
  3. Clean contacts.
  4. Reinstall.

Prevention and Maintenance

Keep print head area dust-free.

When to Call a Technician

If the error persists, the unit requires replacement.

Technical Specs

Steps to follow

  1. 1

    Access Head

    Open top cover.

  2. 2

    Reseat

    Remove and reinstall print head.

Frequently asked questions

Connection failed between head and board.

Yes, if cleaning fails.

GI-26 bottles.

Regular cleaning cycles.