1240PIXMA Pro-200

Canon PIXMA Pro-200 error 1240: Technical Fix

The Canon PIXMA Pro-200 error 1240 is a paper feed system fault, indicating the unit cannot reliably load media from the rear tray. This often occurs when sensors fail to detect the paper or the traction rollers lose grip on the material surface.

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Common causes

  • 1Dust accumulation on feed rollers.
  • 2Improper adjustment of paper guide width.
  • 3Use of unsupported or heavy media stock.
  • 4Electronic failure of the feed sensor.

Solutions

Diagnóstico rápido

Listen for a mechanical clicking sound at the feed area. Confirm if the guide tabs are firmly holding the paper width without buckling it.

Solución paso a paso

  1. Remove all media from the rear tray.
  2. Wipe the feed rollers clean with a slightly damp, lint-free cloth.
  3. Adjust the paper guides to fit the exact width of your media.
  4. Run the 'Roller Cleaning' cycle from the printer maintenance menu.

Prevención y mantenimiento

Keep the rear tray closed when not in use to avoid dust accumulation. Use recommended paper thicknesses only.

Cuándo llamar a un técnico

If the error continues after cleaning the rollers, the internal paper sensor may be faulty, requiring professional repair.

Ficha técnica del equipo

  • Technology: 8-ink dye-based system
  • Resolution: Up to 4800 x 2400 dpi
  • Connectivity: Wi-Fi, Ethernet, USB
  • Feed capacity: Rear tray feed
  • Consumables: CLI-65 ink series
  • Recommended use: Professional photo printing
  • Official drivers / firmware

Steps to follow

  1. 1

    Check tray

    Ensure paper is correctly seated in the rear tray and guides are snug.

  2. 2

    Clean rollers

    Wipe the feed rollers gently with a damp, lint-free cloth.

  3. 3

    Clear path

    Check inside the unit for paper scraps or debris.

  4. 4

    Reboot

    Power cycle the device and retry paper loading.

Frequently asked questions

This error occurs when the printer fails to detect paper in the feed tray, often due to improper loading or dirty rollers.

It is critical for print productivity. Without fixing it, you cannot feed paper into the print engine.

Always use genuine CLI-65 inks to ensure optimal printer health and output quality.

Store your photo paper in a clean environment and avoid excessive dust buildup.