1240GX6010Has video

Canon Maxify GX6010 Error 1240: Scanner Failure Fix

Error 1240 on the Canon Maxify GX6010 suggests a communication or movement issue within the scanning unit.

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Common causes

  • 1Mechanical obstruction
  • 2Scanner motor error

Solutions

Power cycle the device. Open the scanner lid to check for any obstructions, such as small debris or stuck paper, that might block the scanner carriage movement.

Steps to follow

  1. 1

    Power cycle

    Turn off the printer and disconnect from power source.

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Frequently asked questions

If power cycling fails, a service inspection may be required.