110.11CS827de

Lexmark CS827de 110.11 error: Paper jam guide

The Lexmark CS827de 110.11 error indicates a paper jam in the main paper input tray. This occurs when paper fails to feed past the entry sensor. Quickly troubleshooting this error keeps your Lexmark high-performance color printer running efficiently.

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Common causes

  • 1Moist paper sticking to the tray.
  • 2Misaligned guides in the paper tray.
  • 3Worn pickup rollers losing traction.
  • 4Overfilling the paper tray.

Solutions

Quick Diagnosis

The error is usually found right at the entry point of the tray. Inspect for curled paper or double-feeds that have stopped the movement.

Step-by-step Solution

  1. Remove tray: Pull the main tray out fully.
  2. Clear jam: Carefully remove any paper stuck at the intake area.
  3. Inspect rollers: Ensure no small paper bits are trapped.
  4. Reset: Reload paper, adjust guides, and reinsert the tray.

Prevention and Maintenance

Use high-quality dry paper. Clean the pickup rollers every 20,000 pages to maintain grip.

When to Call a Technician

If the tray is empty but the error shows, the tray sensor is likely broken and requires replacement.

Equipment Technical Data

  • Technology: Color Laser
  • Speed: 57 ppm
  • Consumible: CS820 series toner
  • Usage: Corporate volume
  • Official drivers

Steps to follow

  1. 1

    Remove tray

    Pull out the main paper tray to access the feed area.

  2. 2

    Inspect path

    Locate and remove any crumpled sheets or fragments.

  3. 3

    Reset

    Ensure the tray is closed properly to clear the system alert.

Frequently asked questions

Paper has stalled in the input tray path.

Usually a minor jam that is easy to resolve.

CS820 series.

Use quality paper and perform regular roller cleaning.