10.xColor LaserJet Pro M454dn

HP Color LaserJet Pro M454dn error 10.x

The HP Color LaserJet Pro M454dn error 10.x is a supply memory failure. The internal communication between the printer and the smart chip on the toner cartridge has been interrupted or cannot be established.

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Common causes

  • 1Dirty contacts
  • 2Defective chip
  • 3Internal connector tray issues

Solutions

Quick Diagnosis

If you recently swapped a toner cartridge, the communication chip may not be properly connected.

Step-by-step Solution

  1. Remove the toner.
  2. Gently wipe the gold-colored chip contacts with a clean, dry cloth.
  3. Re-seat firmly.
  4. Restart the device.

Prevention and Maintenance

Handle cartridges with care, touching only the plastic casing to avoid ESD damage to chips.

When to call a technician

If cleaning contacts fails, the internal connector tray may need servicing.

Device technical specs

  • Technology: Color Laser
  • Compatible Consumables: 415A/415X Toner
  • Connectivity: USB, LAN
  • Official Drivers

Frequently asked questions

It indicates a supply memory error; the printer cannot communicate with the cartridge chip.

Yes, third-party chips often suffer from memory errors.

Use HP 415A or 415X cartridges for best compatibility.

Yes, but use a dry cloth only—never use solvents.

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