10.00LaserJet Pro M118dw

HP LaserJet Pro M118dw error 10.00: Empty toner

The HP LaserJet Pro M118dw error 10.00 is a standard system notice informing the user that the toner cartridge has reached its print page limit. Unlike complex technical errors, this is merely a notification of an empty consumable. To learn how to fix error 10.00 on LaserJet Pro M118dw, simply install a new compatible toner cartridge.

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Common causes

  • 1Toner cartridge end-of-life (page limit reached).
  • 2Defective cartridge chip not reporting levels correctly.
  • 3Cartridge incorrectly seated in the guide rails.
  • 4Consumable sensor blocked by accumulated toner residue.

Solutions

Quick Diagnosis

The 10.00 code appears when the cartridge smart chip reports to the machine that the remaining toner level is insufficient for quality printing. It is solved exclusively by replacing the current consumable.

Step-by-step Solution

  1. Open front cover: Open the front cover until it locks into the open position.
  2. Remove toner: Pull the toner cartridge handle outward to remove the cartridge from the unit.
  3. Install new one: Unpack the new cartridge, shake it gently, and slide it in until it clicks.

Prevention and Maintenance

Always keep a spare cartridge in stock to avoid production downtime. During the replacement, use a dry cloth to wipe away any dust that may have settled in the print chamber; this extends the life of the internal drum.

When to Call a Technician

If the 10.00 error persists after inserting a brand-new genuine toner, the printer's contact board may be faulty and need professional inspection.

Technical Specifications

  • Technology: Monochrome Laser
  • Print Speed: 30 ppm
  • Connectivity: Wi-Fi, Ethernet, USB
  • Paper Capacity: 250 sheets
  • Consumable series: HP 94A/X (CF294A/CF294X)
  • Recommended Use: Small office
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Open front cover

    Open the front cover until it locks into the open position.

  2. 2

    Remove toner

    Pull the toner cartridge handle outward to remove the cartridge from the unit.

  3. 3

    Install new one

    Unpack the new cartridge, shake it gently, and slide it in until it clicks.

Frequently asked questions

This error indicates that the installed toner cartridge has reached its estimated life and must be replaced.

Usually, the printer stops printing to protect internal components when it detects the toner is completely empty.

This model uses the HP 94A (CF294A) or 94X (CF294X) toner.

It is recommended to clean the laser scanner mirror area with a dry cloth to maintain print quality.

HP LaserJet Pro M118dw error 10.00: Empty toner | Vimazdev