0x98EcoTank Photo ET-8500

Epson EcoTank Photo ET-8500 error 0x98: How to Fix

The Epson EcoTank Photo ET-8500 error 0x98 is a common notification related to the paper feed system. When the sensor fails to register paper movement, this error triggers. Understanding how to resolve the Epson EcoTank Photo ET-8500 error 0x98 can save you from unnecessary service visits.

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Common causes

  • 1Dust and paper residue on feeding rollers.
  • 2Overloading the input tray.
  • 3Internal sensor misreading due to obstructions.
  • 4Mechanical wear of rubber roller components.

Solutions

Quick Diagnosis

This error arises when the feed rollers slip on paper due to dust or wear. If your printer struggles to grab paper, you have confirmed the 0x98 error source.

Step-by-Step Solution

  1. Empty the paper input tray completely.
  2. Clean the feed rollers with a soft, lint-free cloth and distilled water.
  3. Reload the tray with fewer sheets of standard paper.
  4. Power cycle the device to reset the feed mechanism sensors.

Maintenance and Prevention

Avoid using heavy cardstock or textured papers that may leave residues behind. Periodically cleaning the rollers helps maintain high-friction grip for consistent paper feeding.

When to Call a Technician

If the rollers have been cleaned but paper still fails to feed or the motor makes unusual noises, the feed sensor or motor assembly may require a professional repair.

Equipment Technical Specs

  • Technology: 6-ink inkjet system
  • Performance: Professional photo quality
  • Connectivity: USB, Wi-Fi, Ethernet
  • Tray Capacity: 100 sheets
  • Compatible Consumable: 552 Ink Series
  • Recommended Use: Home photography
  • Official Drivers / firmware

Steps to follow

  1. 1

    Clean feed rollers

    Use a lint-free cloth dampened with distilled water to gently clean the rollers.

  2. 2

    Check paper tray

    Ensure the tray is not overloaded beyond its capacity.

  3. 3

    Hard reset

    Unplug the power cable for 10 seconds and restart the unit.

Frequently asked questions

Generally, it is not serious and is usually solved by simple manual cleaning of the feed rollers.

Always stick to original 552 series ink. Non-official inks can cause system errors due to density variations.

By turning off the device, cleaning the rollers with distilled water, and ensuring paper is loaded correctly.

Once every three months is ideal for maintaining the life of the rubber components.