0x97WorkForce WF-2830Has video
Fix Epson WorkForce WF-2830 Error 0x97: Troubleshooting Guide
Error 0x97 is a common service error on Epson WorkForce units, typically signifying a communication issue with the print head or internal motor.
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Common causes
- 1Print head connectivity issue
- 2Logic board failure
- 3Paper jam interfering with the carriage
Solutions
Troubleshooting Steps
- Disconnect the power cable while the printer is on.
- Wait for 5 minutes.
- Reconnect and power on while holding the 'Stop' button.
Steps to follow
- 1
Hard Reset
Unplug the printer and wait before reconnecting to clear the firmware cache.
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Frequently asked questions
Not necessarily; it often clears after a cold reset. If it remains, hardware components may need inspection.