0x97EcoTank L15150

Epson EcoTank L15150 Error 0x97: Resolution Guide

The Epson EcoTank L15150 error 0x97 is a generic system or motor fault that stops the print carriage. This code often appears when the carriage encounters mechanical resistance during movement or when there is a partial short circuit in the printhead. It is vital to determine if it is a simple jam or a complex internal issue.

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Common causes

  • 1Physical obstruction in the carriage path.
  • 2Dirty or scratched encoder strip.
  • 3Internal electrical fault in the printhead injectors.
  • 4Motor overload due to lack of rail lubrication.

Solutions

Quick diagnosis

The 0x97 error causes the printer to lock up with flashing lights. Check if the print carriage can be moved manually from side to side. Why does my Epson printer show error 0x97? Often, the carriage stops due to paper scraps, dust, or an obstruction in the encoder strip.

Step-by-step solution

  1. Safe Power-off: Disconnect the unit from the power outlet.
  2. Free movement: Open the cover and move the carriage gently left to right. If there is resistance, look for small paper scraps obstructing the path.
  3. Encoder cleaning: With a lint-free cloth, gently clean the encoder strip (the transparent film behind the carriage).
  4. Power-up: Connect the printer again, holding the power button for a few seconds before releasing.

Maintenance and prevention

Keep the device clean externally to prevent dust from entering the carriage mechanism. Use genuine 112 series inks to prevent premature drying and damage to the injectors, which can overload the print carriage motors.

When to call a technician

If the error persists after power-up and you hear loud mechanical noises, the printhead may have suffered an internal electrical fault, requiring professional replacement.

Technical specifications

  • Technology: PrecisionCore (Inkjet).
  • Speed: Up to 25/12 ppm (ISO).
  • Connectivity: Wi-Fi, Ethernet, USB.
  • Compatible consumables: Epson 112 ink bottles.
  • Recommended usage: Office environments.
  • Official drivers / firmware

Steps to follow

  1. 1

    Power off

    Turn off the printer and disconnect from power.

  2. 2

    Inspect

    Open the lid and remove any jammed paper pieces.

  3. 3

    Reset

    Hold the power button for 30 seconds before reconnecting.

Frequently asked questions

This error usually indicates a communication issue between the main board and the printhead.

Many cases are resolved by freeing the print carriage, but others require professional repair.

It uses Epson 112 series ink bottles.

Use the cleaning function only when print quality issues appear.