0x62EcoTank Photo ET-8500

Epson EcoTank Photo ET-8500 Error 0x62: Paper Sensor

The Epson EcoTank Photo ET-8500 error 0x62 indicates that the printer's optical sensor cannot correctly detect paper in the input tray. Dust accumulation or small obstructions usually interfere with the sensor, leading to this error message. Simple cleaning steps are usually all that is needed to clear the fault and resume operation.

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Common causes

  • 1Dust buildup on the optical paper sensor.
  • 2Debris or small pieces of paper obstructing the feed path.
  • 3Misalignment of the feed mechanism.
  • 4Electronic failure of the media presence sensor.

Solutions

Diagnóstico rápido

If the error 0x62 appears as soon as you initiate a print command, the sensor likely cannot confirm the presence of paper.

Solución paso a paso

  1. Empty the input tray completely.
  2. Use compressed air to carefully blow out the paper input area.
  3. Ensure there are no leftover paper labels inside the tray path.
  4. Restart the printer to trigger a sensor recalibration.

Prevención y mantenimiento

Keep the paper tray covered when not in use to block dust from reaching the optical sensors inside the feed mechanism.

Cuándo llamar a un técnico

If sensor cleaning fails to resolve the error, the sensor hardware might need professional inspection or replacement.

Ficha técnica del equipo

  • Technology: 6-color Inkjet.
  • Resolution: Professional quality.
  • Connectivity: Wi-Fi, Ethernet.
  • Compatible consumables: Epson 552 ink bottles.
  • Recommended use: Home office and photography.
  • Official drivers / firmware

Steps to follow

  1. 1

    Check the tray

    Remove all paper and inspect the area for small debris.

  2. 2

    Clean optical sensors

    Gently use compressed air to clear any dust off the paper detection sensors.

  3. 3

    Calibration reset

    Turn the power off and back on to force the sensors to calibrate.

Frequently asked questions

The 0x62 error indicates that the printer's paper sensor is having trouble detecting paper, often caused by dust or small bits of paper obstructing the sensor path.

Keep your printer in a dust-free area and make sure the paper stack is clean and well-aligned before inserting.

It uses Epson 552 ink bottles to achieve professional-grade photo output.

Cleaning with canned air is safe, but avoid touching sensors with liquid or sharp tools.

Epson EcoTank Photo ET-8500 Error 0x62: Paper Sensor | Vimazdev