0x6002SureColor P700

Epson SureColor P700 0x6002 Error: Pump Failure

The Epson SureColor P700 0x6002 error relates to the ink pump or cleaning assembly. The printer detects resistance or electrical issues during the pump motor cycle, which is essential for maintaining ink flow and printhead health. Failure in this system triggers an immediate alert to prevent ink leakage.

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Common causes

  • 1DC pump motor electrical failure.
  • 2Hardened ink residue blocking the pump rollers.
  • 3Mechanical wear within the pump assembly.
  • 4Sensor fault in the cleaning station positioning.

Solutions

Diagnóstico rápido

The error usually pops up during automatic cleaning cycles. If you hear grinding or struggling sounds during startup, the pump mechanism likely has hardened ink debris.

Solución paso a paso

  1. Power cycle: Turn off and unplug for 10 minutes.
  2. Check ink waste area: Ensure no visible ink overflows near the base.
  3. Service request: As this is an internal component, if a reboot fails, schedule professional repair.

Prevención y mantenimiento

Always shut down the printer using the front panel power button. This ensures the carriage parks correctly and seals the head for the next cycle.

Cuándo llamar a un técnico

0x6002 is a hardware-level failure. If a restart does not fix it, the pump motor or its sensor requires professional replacement.

Ficha técnica del equipo

  • Technology: Professional Photo Printer
  • Performance: Photo quality
  • Connectivity: Wi-Fi, USB, Ethernet
  • Input capacity: Top loader
  • Compatible supplies: UltraChrome Pro10 Ink
  • Recommended use: Professional Photography
  • Official drivers / firmware

Frequently asked questions

It is an internal error indicating the cleaning pump motor is unable to complete its cycle, likely due to a mechanical blockage or electrical fault.

No, the pump is an internal sealed component; professional service is required to ensure proper alignment and seal.

UltraChrome Pro10 genuine inks are essential to prevent premature pump clogging.

Always use the power button to shut down the printer so the carriage and pump can park correctly.